Frequently Asked Questions

Our glass paintings are produced using high quality, durable glass and environmentally friendly inks. All our products are designed to be long-lasting and aesthetically flawless.

In line with the demands of our customers, we can produce glass paintings in special sizes and designs. Send us your request and we will offer you customized solutions.

The minimum order quantity may vary depending on the product type and the level of customization requested. You can contact us for more information.

Standard production time is between 7-14 working days, depending on the size of the order and customization requests. You can contact us for urgent orders.

We accept various payment methods such as bank transfer, credit card. Please contact us for more information about our payment methods.

Yes, we offer quantity discounts for wholesale orders. Please contact us for a customized quote.

As SRD Concept Wholesale, we deliver globally. Our target countries include many countries such as New Zealand, USA, UAE, Turkey. You can contact us for special delivery options for your country.

Shipping time varies depending on the country of delivery. Usually the shipping time varies between 5-10 business days. Please contact the shipping company for special cases.

Yes, you can return your products in accordance with the return policy. Returns are accepted provided that the product is in its original condition and has not been used. See our returns policy for more information.

For products other than special production, we make exchanges upon your request. Please contact our customer service for detailed information about the exchange process.