Shipping policy

1. Delivery Conditions

At SRD Concept Wholesale, we are committed to providing our customers with reliable and flexible delivery options worldwide. Our delivery terms can be customized according to customer demands and order quantity.

2. Delivery Methods

  • Wholesale Delivery: We offer various delivery options for wholesale orders. Customers can choose the delivery method at the time of order.
  • DDU (Delivered Duty Unpaid): Products can be delivered according to DDU (Duty Unpaid at Destination) terms. In this case, all import-related taxes, duties and other customs charges will be borne by the buyer.

3. Delivery Time

  • Order Processing: Processing of your orders is completed within 2-5 business days following order confirmation. This may be longer for customized or large quantity orders.
  • Estimated Delivery Time: Delivery time may vary depending on the country the order is shipped to and the delivery method selected. The estimated delivery time will be communicated at the time of your order.

4. Delivery Charges

  • Fees Delivery charges vary depending on the order quantity, delivery address and delivery method chosen. Fees are calculated at the time of ordering and included in your offer.
  • Additional Charges: For DDU deliveries, additional costs such as customs duties and taxes are the responsibility of the buyer.

5. Damage or Loss during Delivery

  • Damage: In the event of any damage during delivery, the customer must report the damage to the carrier and notify SRD Concept Wholesale as soon as possible.
  • Loss: If your products are lost during delivery, SRD Concept Wholesale will follow up with the cargo company and provide you with support.

6. Accuracy of Delivery Address

  • Address Information: Our customers are required to ensure that the delivery addresses provided during the order are correct and complete. SRD Concept Wholesale is not responsible for any delays or failed deliveries due to incorrect or incomplete addresses.

7. Delivery Policy Changes

SRD Concept Wholesale reserves the right to change this delivery policy at any time. Any changes will be posted on our website in updated form and will be effective from that date.

8. Contact

If you have any questions regarding our delivery policy, please contact us at [email] .